Preparing our services. Let’s discuss your requirements
YOUR BUSINESS. YOUR EVERYDAY IT.

IT support.
Business systems.
Built around you.

Practical IT support, ERP, invoicing and stock systems, plus websites and CMS for Sri Lankan businesses. Let’s discuss what your team needs.

Clear scope & pricing Support on your terms
Illustrative office desk with a laptop, printer and Wi-Fi router
MADE FOR EVERYDAY BUSINESS
Less IT uncertainty.
More room for your business.
Start with a conversation.

Illustrative workspace · AI-generated image

Let’s build the right support around you. We’re speaking with businesses across Sri Lanka about their IT support, business software and website requirements as we prepare to launch.

A CLEAR WAY FORWARD

From “it’s not working”
to an agreed next step.

Know what to expect before any support begins.

01

Tell us what’s happening

Describe the issue, your equipment and where your business is based.

02

Agree the scope & price

Understand what’s included, the cost and any limits before proceeding.

03

Arrange your support

Agree a suitable time for remote support or a confirmed on-site visit.

04

Get a clear work summary

Know what was done, what remains and any recommended next steps.

PLANS & PRICING

Practical support.
A clearer cost.

Guide prices in LKR, with device limits and remote support time clearly defined. Availability and your final quote are confirmed before starting.

Compare plans & one-off tasks

Help with a specific issue

One-off Support

A practical starting point for an everyday IT problem.

LKR5,000

first remote hour

Covered devices
1 computer
Included time
1 remote hour
  • Troubleshooting for one agreed issue
  • Remote session with your permission
  • Work summary and next steps
Enquire about this plan

For a busier team

Business Care

More time for a larger team and recurring support needs.

LKR30,200

month

Covered devices
Up to 10 computers
Included time
8 remote hours / month
  • Everyday troubleshooting
  • Planned checks and update assistance
  • Monthly work summary
Enquire about this plan

For a different setup

Custom Business Support

An individual scope for more devices or multiple locations.

Let’s talk

based on your requirements

Covered devices
Device count agreed
Included time
Hours agreed in your quote
  • A review of your requirements
  • Defined tasks and service limits
  • On-site requirements quoted separately
Discuss your setup

Monthly time is shared across all covered computers, including scheduled checks. Parts, licences and on-site work are quoted separately. Plans are being prepared for launch.

ACROSS SRI LANKA

Your office has a location.
Your IT conversation
can start anywhere.

Remote support is our planned way to help small businesses across Sri Lanka—wherever your office is based.

If physical work is needed, we’ll first confirm your location, availability, scope and quotation. Travel charges will be agreed in advance.

Tell us where you’re based
WHAT YOU CAN EXPECT

Practical support.
Clear commitments.

We’re building Gokly around a simple idea: business owners should understand the IT support they’re agreeing to.

Plain English, always

We’ll explain the issue and your options in language that makes sense.

Agree before we begin

Scope, price, support hours and response arrangements will be clear upfront.

Your permission matters

Remote access only with your authorisation. No passwords or sensitive files in an enquiry.

GOOD QUESTIONS

A little clarity
before we talk.

More about how support would work for your business.

All frequently asked questions
Can you help with ERP, invoicing, stock systems or a website?

Yes. We are discussing ERP systems, automated invoicing, stock management, CMS and business website projects as part of our developing services. Each project starts with a requirements discussion and a written quotation covering the agreed features, users, integrations, delivery stages and handover. These projects are priced separately from remote IT support plans; suitability and availability are confirmed first.

How much does IT support cost?

Guide prices start at LKR 5,000 for the first remote support hour. Office Essentials is LKR 15,900 per month for up to 5 computers and 4 shared remote hours; Business Care is LKR 30,200 for up to 10 computers and 8 shared remote hours. Plans are being prepared for launch. Suitability, availability, scope and final price are confirmed in writing before starting. Parts, licences and on-site work are separate.

Do the support plans include computers?

No. Support is scoped around the computers and equipment your business already has. New computers, other equipment and replacement parts are quoted separately when needed.

Can support be provided remotely?

Remote support is the planned delivery model for businesses across Sri Lanka. We will first check whether your issue, equipment and internet connection are suitable. Availability and the support arrangements must be confirmed before work starts.

LET’S START WITH YOUR BUSINESS

Tell us what’s getting
in the way.

A computer problem, a printer that won’t connect, or a plan for everyday support. Let’s discuss what you need.

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