Can you help with ERP, invoicing, stock systems or a website?+
Yes. We are discussing ERP systems, automated invoicing, stock management, CMS and business website projects as part of our developing services. Each project starts with a requirements discussion and a written quotation covering the agreed features, users, integrations, delivery stages and handover. These projects are priced separately from remote IT support plans; suitability and availability are confirmed first.
How much does IT support cost?+
Guide prices start at LKR 5,000 for the first remote support hour. Office Essentials is LKR 15,900 per month for up to 5 computers and 4 shared remote hours; Business Care is LKR 30,200 for up to 10 computers and 8 shared remote hours. Plans are being prepared for launch. Suitability, availability, scope and final price are confirmed in writing before starting. Parts, licences and on-site work are separate.
Do the support plans include computers?+
No. Support is scoped around the computers and equipment your business already has. New computers, other equipment and replacement parts are quoted separately when needed.
Can support be provided remotely?+
Remote support is the planned delivery model for businesses across Sri Lanka. We will first check whether your issue, equipment and internet connection are suitable. Availability and the support arrangements must be confirmed before work starts.